Shipping
CHRISTMAS SHIPPING*
For UK orders, the deadline for guaranteed delivery before Christmas is Wednesday 20th December 11:59PM GMT. For most products this applies, but for some products, delivery can be delayed as we hold stock in different locations. To ensure you get an item before Christmas you do do either of the following steps:
1. Order a product online as normal, and if your order will not arrive in time for Christmas - one of the Little Laces personal shoppers will reach out to you by text/email within hours to let you know. They will work with you to find alternative products that will arrive by Christmas, or issue you a full refund if you are unhappy with alternatives. This is automatic and will happen for every order where this issue arises, so you don't have to worry about being left without a gift!
2. Send us an email or Instagram DM (response time within hours) and we will be able to let you know if your required item will arrive in time for Christmas. Our personal shoppers can also work with you to find an alternative suitable product and offer a gift advisory service, free of charge!
LONDON DROP OFF/PICK UP
If requested, we may be able to provide a same day London pick up/drop off service depending on the availability of the item. Pick up would be from North London and would not incur any additional charges. For drop offs, charges may vary depending on location. If you require any of these services, please get in touch via Instagram DM (@littlelacesuk) or email (info@littlelaces.co.uk) and we will be happy to assist you further! :)
UK SHIPPING
Shipping is free for all UK orders. For most orders, shipments will take 2-5 working days to arrive. Some orders can take 6-14 working days to arrive due to the exclusivity and availability of the items sold. If you need an item more urgently or for a certain date, please get in touch via Instagram DM (@littlelacesuk) or email (info@littlelaces.co.uk) and we will work with you to find a solution!
Little Laces ships all items from within the UK using tracked/signed for delivery services. We work with variety of couriers including DPD, UPS, DHL, Royal Mail and Parcel Force to ensure you get your parcel in a timely manner.
REPUBLIC OF IRELAND SHIPPING
Shipping to the Republic of Ireland costs £9.99 and usually takes 2-7 working days to arrive. Occasionally, delivery may take up to 15 working days to arrive. If you need an item more urgently or for a certain date, please get in touch via Instagram DM (@littlelacesuk) or email (info@littlelaces.co.uk) and we will work with you to find a solution!
EU SHIPPING
Shipping to the EU costs £19.99 and usually takes 2-14 working days to arrive. Occasionally, delivery may take up to 20 working days to arrive. If you need an item more urgently or for a certain date, please get in touch via Instagram DM (@littlelacesuk) or email (info@littlelaces.co.uk) and we will work with you to find a solution!
INTERNATIONAL SHIPPING
The price for international shipments is £24.99 and usually takes 2-14 working days to arrive. However, sometimes delivery can be delayed and packages can take up to 20 working days to reach their destinations. If you need an item more urgently or for a certain date, please get in touch via Instagram DM (@littlelacesuk) or email (info@littlelaces.co.uk) and we will work with you to find a solution!
IMPORT CHARGES
Little Laces ships all items from within the UK - we are not held liable for any import fees that may occur for delivery to addresses outside of the UK. It is your duty to pay the charge, and we will not be held responsible for any packages that are lost/destroyed/returned due to your negligence to make the payment. You will not be entitled to a refund or replacement.
IMPORTANT INFORMATION FOR ALL SHIPPING
It is your responsibility to collect or schedule redeliveries for packages that could not be delivered due to your unavailability or any other reason. We will not be held liable for any packages that are lost/destroyed/returned due to you not taking on this responsibility and you will not be entitled to a refund/replacement.