Are your items authentic?
Yes - every item sold is guaranteed authentic. Our reputable brands are recognised globally, and we will never condone the sale of counterfeit items. Buy with confidence!
What is your returns policy?
We offer free exchanges within 14 days for UK orders only. All orders delivered to addresses outside of this region are final. You can view our full returns policy here.
Where are you based?
We are based in North London, UK.
How long will my order take to arrive?
For delivery addresses within the UK, you can expect most orders to be delivered within 2-5 working days. However, orders can occasionally take up to 14 working days to arrive depending on the availability of the item. If you need an item urgently, please get in touch via email (email@example.com) or Instagram DM (@littlelacesuk) and we will assist you further!
For international orders, please view our full shipping policy here.
Do you offer same day London pick up?
Yes - we can sometimes offer same day london pick up/drop off - however this is dependent on the item availability/location. Extra charges may apply for drop offs.
If this is a service you require, please get in touch via email (firstname.lastname@example.org) or Instagram DM (@littlelacesuk).
Do you offer next day delivery?
Delivery time can vary depending on the availability of the item. If you need an item urgently/next day - please get in touch via email (email@example.com) or Instagram DM (@littlelacesuk) and we will be happy to help!
Do you ship internationally?
Yes, we ship worldwide. Please view our full shipping policy here.
Which shoe sizes do you sell?
We sell sneakers in infants/toddlers/pre-school/kids sizing. This differs between brands but generally UK 0.5c - UK 3 (BIGGER KIDS).
If you require sneakers bigger sizing for older kids or adults - please check out our parent company; Xclusive Apparel UK.
What does the 'c' mean on shoe sizes?
The 'c' or 'k' at the end of a size indicates it's a toddler/infant size. For example, this allows for the difference to be established between a infant/toddler UK 2c and a older kids UK 2 (the bigger size).
I'm unsure of which size to purchase, can you help?
Of course we can! Sizing advice can be found under the product description of each sneaker.
However, if you still require assistance please send us an email (firstname.lastname@example.org) or Instagram DM (@littlelacesuk) and we will be happy to help! :)
Do you sell bigger sizes for older kids and adults?
Yes, our parent company Xclusive Apparel UK sells 1000s of sneakers for older kids and adults. Visit the online store here.
I can't find the shoe/size I'm looking for?
If your required item/size isn't available - you can fill out the sourcing form, send us an email (info@littlelacesuk) or Instagram DM (@littlelacesuk) and we will quote you a price to source the item! :)